Returns & Exchanges

1. What is your return policy?
We accept returns within 7 days of delivery for a full refund or exchange. Items must be unused, in original condition, and with tags/packaging intact.

2. How do I start a return?
To initiate a return, log in to your account or contact us at [support email]. We’ll provide instructions and a return shipping label (if applicable).

3. Do you offer free returns?
Return shipping is free for domestic orders. Please see our return policy for details.

4. Can I exchange an item?
Yes, exchanges are available for different sizes/colors. If the item you want is out of stock, we’ll issue a refund instead.

5. How long does it take to process a refund?
Refunds are typically processed within 7–10 business days after we receive your return. Your bank or credit card company may take additional time to post the refund.

6. What if my item is damaged or defective?
Please contact us within 3 days of delivery with photos of the damage, and we’ll send a replacement or issue a refund at no extra cost.

7. Are any items non-returnable?
Certain items like custom products, gift cards, final sale items, or perishable goods cannot be returned.